Privacy Policy - SMS

Sign Design, Inc. values your privacy. This Privacy Policy explains how we collect, use, and protect your information when communicating with you via SMS (text message) regarding your authorized signage projects.

Purpose of SMS Communications

We use SMS messaging solely to communicate with existing customers about active or authorized projects, including:

  • Installation scheduling (date and time)

  • Confirmation of installation location

  • Project updates and coordination

  • Service-related questions and responses

We do not use SMS for marketing, promotions, or advertising.

Information We Collect

We may collect:

  • Your name

  • Mobile phone number

  • Project and service details

  • Message interaction data (e.g., replies)

How Consent Is Obtained

Consent to receive SMS messages is obtained verbally during the order process.
Our account coordinators:

  • Request permission to send text messages related to your project

  • Record your consent in our internal system at the time of order entry

Message Frequency

Message frequency varies depending on your project and communication needs.

Message & Data Rates

Message and data rates may apply based on your mobile carrier and plan.

Opt-Out Instructions

You may opt out at any time by replying: STOP
After opting out, you will no longer receive SMS messages from us.

Help Instructions

For help, reply: HELP
Or contact us: hello@signdesign.com or 508-580-0094

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only with:

  • Service providers necessary to deliver SMS communications

  • Legal authorities if required by law

Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

Data Retention

We retain your information only as long as necessary to:

  • Complete your project

  • Maintain business records

  • Comply with legal obligations

Your Rights

You may request to:

  • Access your information

  • Correct inaccurate data

  • Request deletion of your data

Contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

Contact Information

Effective Date: 4/14/2026
Sign Design, Inc.
hello@signdesign.com
508-580-0094
signdesign.com